On this website, we as Informatik Service KG inform you about our offer. The protection of your personal data is very important to us. The collection and processing of your personal data is carried out by our company only in the context of data protection regulations. On this page, we inform you according to Article 13, 14 EU General Data Protection Regulation (EU GDPR) on the collection and processing of your personal data.
Responsible for data processing is:
ISG Informatik Service KG
Aachener Strasse 1042
Tel.: (0221) 4897 – 0
Fax: (0221) 4897 – 100
Please contact our data protection officer via:
While visiting this website and using its various offers, we process your personal data as described in detail below.
For the operation of this website with its wide range of offers, we work together with external service providers which we have carefully and compliant with data protection laws selected on the basis of the order processing contracts pursuant to Article 28 EU GDPR.
1. Server log files
Your browser transmits access data, so-called server log files which we process to ensure system security and also to generate usage statistics. With these in particular the time of the request of your visit, the page from which you visit us (Referrer.URL), the visited subpages, the name of the requested file, your IP address, the data volume, the browser you are using and the requesting provider. This data is needed to ensure system security, e.g. to identify and block the attacker in case of a hacker attack. This is in our predominant, legitimate interest (Article 6 | 1 f EU GDPR).
This data may also be used for statistical purposes (scope of use and user behaviour such as the total number of visits to our website in a single month and various subpages), which we use to optimise the design of the website. However, this will only be done if you explicitly agree to this. Your consent is voluntary and can be revoked at any time – you can use our website without consent to these statistical evaluations (Article 6 | 1 a EU GDPR). This is also in our predominant, legitimate interest (Article 6 | 1 f EU GDPR).
We delete or anonymise this dataset as soon as possible.
2. Contact: E-Mail form
We offer you the opportunity to contact us directly via e-mail. If you click on a given e-mail address on our website, your e-mail program opens and you can send us a message to our pre-registered e-mail address. We have no influence on the data processing by the e-mail program of your respective provider. We just create a link to the e-mail program.
We only use the information provided by you via e-mail to process your request. We delete it as soon as the communication is complete unless legal retention requirements demand storage. The processing of the information provided by you is in our legitimate interest (Article 6 | f EU GDPR).
3. Data security
In order to protect your personal data in the best possible way, we use SSL encryption (https standard), technical and organisational security measures which are also adapted appropriately to the current state of the art in the light of the associated risks.
4. Rights of the persons affected
Insofar as personal data is used that relates to you as a natural person, you have various data protection claims against us. In accordance with § 34 German Federal Data Protection Act (BDSG) Article 16-18 EU GDPR, you are entitled to rectification, deletion or restriction (of processing) of your personal data. In addition, according to Article 20 EU GDPR you can request the transfer of your data to another responsible body.
Furthermore, you may object to the further processing of your data if we process your data on the basis of a legitimate interest ( Art. 6 | 1 f EU GDPR). This requires a reason that arises from your particular situation as far as we do not process your data for advertising purposes. In the event of an appeal, we will no longer process your personal data as of receipt of the appeal and during the subsequent examination. We will delete it after completion of the examination – if the objection is justified – (§ 36 EU GDPR, Article 21 EU GDPR).
Additionally, you may object to the further processing of your data if we process your data on the basis of a legitimate interest ( Art. 6 | 1 f EU GDPR). This requires a reason that arises from your particular situation as far as we do not process your data for advertising purposes. In the event of an appeal, we will no longer process your personal data as of receipt of the appeal and during the subsequent examination. We will delete it after completion of the examination – if the objection is justified – (§ 36 EU GDPR, Article 21 EU GDPR).
You can withdraw your consent to data processing (Article 6 | 1 a EU GDPR) at any time. We will not process your personal data then, unless there is a legal permission for it.
An objection or revocation does not affect the admissibility of data processing in the past.
Furthermore, according to Article 77 EU GDPR you have the right to complain to the competent data protection supervisory authority.
Copyright and legal effectiveness
Content and design of the websites of ISG Informatik Service KG are protected by copyright and may only be changed or supplemented by authorised persons at the discretion of ISG Informatik Service KG. The duplication of the contained data and information requires the prior written consent. ISG Informatik Service KG endeavours to observe applicable copyrights in all publications. Should there still be a copyright infringement, ISG Informatik Service KG will remove the corresponding object after notification from its publication or identify it with the appropriate copyright. The copyright of the content displayed on the domain www.isg-cgn.de is the sole responsibility of ISG Informatik Service KG.
This disclaimer is to be regarded as part of the internet offer from which this page was referenced. If sections or individual terms of this statement are not legal or correct, the content or validity of the other parts remain uninfluenced by this fact.